Teladoc CFO Mala Murthy to Step Down Amid Positive Q3 Results
Teladoc Health, a leading telehealth company, announced on Thursday that Chief Financial Officer Mala Murthy will be stepping down from her role effective November 21. The announcement comes as the company released preliminary third-quarter financial results that surpassed investor expectations.
Leadership Transition and Financial Performance
Mala Murthy, who has served as Teladoc's finance chief since 2019, is leaving the company to pursue an opportunity outside the healthcare sector. Teladoc has initiated a search process to identify her successor and is implementing an interim leadership structure, with key finance leaders reporting directly to CEO Chuck Divita.
Despite the impending departure of its CFO, Teladoc reported strong preliminary financial results for the third quarter of 2025:
- Revenue: $626.4 million
- Consolidated adjusted EBITDA: $69.9 million
The company also reaffirmed its full-year outlook, projecting revenue between $2.5 billion and $2.55 billion, with adjusted EBITDA ranging from $263 million to $294 million.
Strategic Initiatives and Market Challenges
Teladoc's leadership change occurs amidst ongoing strategic efforts to navigate a challenging market environment. CEO Chuck Divita, who took the helm last year following the departure of long-time CEO Jason Gorevic, has been spearheading several key initiatives:
- Enhancing assets in the business-to-business integrated care unit
- Expanding international presence
- Leveraging the company's position in mental healthcare
The company has faced headwinds in its direct-to-consumer mental health business, BetterHelp, which has experienced declining revenue and a decrease in paying customers in recent quarters. In response, Teladoc has introduced new payment options and begun accepting insurance for BetterHelp services to improve affordability and boost enrollment.
Investor Reaction and Analyst Perspectives
The news of Murthy's departure, coupled with the positive financial pre-release, has been met with cautious optimism from industry analysts. Jefferies analyst Brian Tanquilut noted that while CFO departures are typically not well-received by investors, the in-line Q3 results should help alleviate concerns.
William Blair analyst Ryan Daniels highlighted that Teladoc "remains in the midst of a transitional phase—navigating slower growth and a difficult end-market," suggesting that the company's strategic initiatives are crucial for its continued success in the evolving telehealth landscape.
As Teladoc prepares for its third-quarter earnings call scheduled for next Wednesday, investors and industry observers will be closely watching for further details on the company's performance and strategic direction under its evolving leadership team.
References
- Teladoc finance chief to step down
Mala Murthy, who has served as CFO of the telehealth company since 2019, will leave the position next month for an opportunity outside the healthcare industry.
Explore Further
What specific factors contributed to Teladoc's strong preliminary Q3 financial results despite its challenging market environment?
What are the key qualifications and expertise Teladoc is looking for in its next CFO?
How has Teladoc's business-to-business integrated care unit evolved since the recent leadership change and strategic initiatives were implemented?
What impact has the introduction of new payment options and insurance acceptance had on the performance of BetterHelp services?
What are the potential risks and opportunities for Teladoc in expanding its international presence under the new leadership structure?